A woman from Indianapolis went to Target for a quick trip, saying she was in a rush because her spouse was sick and she had her two kids with her. But instead, she got a life lesson in being patient when it counts the most.
When Susan Bigler got in line with just one person ahead of her, she noticed the customer was elderly and paying with change. They were also paying for each item separately, as she noted in a viral Facebook post.
Yesterday Matt was sick. I picked up Archie from the sitter and Eloise from school and decided to run to Target for a…
Posted by Sarah Owen Bigler on Wednesday, January 13, 2016
At first, Bigler said she wasn’t happy the with the situation, explaining:
“Part of me, the part that had a long day at work, the part of me who had a 1 1/2 year old having a meltdown in the cart, the part that had set an unnecessary timeline for Target and getting home, was frustrated with this woman and the inconvenience she had placed on me.”
However, she noticed the Target employee, writing:
“I watched him help her count her change, ever so tenderly taking it from her shaking hands. I listened to him repeatedly saying ‘yes, mam’ to her. When she asked if she had enough to buy a reusable bag, he told her she did and went two lines over to get one for her and then repackaged her items. Never once did this employee huff, gruff or roll his eyes.”
Bigler also saw her daughter watching the employee patiently deal with with the woman.
“My daughter was … being taught this valuable lesson by a complete stranger; furthermore, I realized that I too needed a refresher on this lesson,” she added.
The employee then apologized for the delay.
She added:
“When the woman was finished, the employee began ringing up my items and thanked me for my patience. I then thanked him for teaching us patience and kindness by his treatment of that elderly woman. And although my timeline for target was askew, when he was finished I pushed my cart through the store trying to find the manager. I wanted her to know of the employee’s, kindness and patience, and how much it meant to me.”
From The Epoch Times
